We walked into the shop and noticed a bunch of people shopping (it was around 1:30 on a weekday). There must have been at least 12 customers in the shop, and probably 7 visible employees.
We checked out the cases, finding Martin Flyer rings as well as A. Jaffe (both were designers of our short-list rings), but they didn’t have the styles we liked, and the other rings they offered left plenty to be desired.
But, I was hopeful, as there were quite a few people perusing and buying jewelry, so we gave it a shot.
So we waited a bit and were finally offered assistance by an employee. She asked a few questions, almost immediately brought up our budget (which hadn’t happened at any other shops and, quite frankly, was rude), then disappeared for over 5 minutes.
She came back with some stones of varied sizes to check out in a setting we were kind of looking at.
She made some blanket statements about how color is so important (we’re focusing on cut — that’s what makes the diamond shine), then brought up cost again!
Returning to this shop? NEVER — even if their diamonds are practically a steal compared to the other jewelers.
What a terrible experience.